#Implementation Risk

2 posts tagged

February 10, 2026 · Thought Leadership

Ghost sponsors: why decision makers vanish after the sale

Executive sponsors disengage after the sale, leaving CS teams without decision authority. A 7-signal checklist and re-engagement framework.

February 10, 2026 · Thought Leadership

Multi-threading after the sale: a CS implementation playbook

Your implementation depends on one contact. A CS multi-threading playbook to build relationship redundancy at every milestone before that thread breaks.